Privacy Policy

1. Introduction

At Jewel Track, safeguarding your privacy is our priority. This Privacy Policy explains how we collect, use, and secure your information.

2. Information Collection

We gather personal data, such as name, contact information, and order history, as well as technical data, like device details, to provide and improve our services.

3. Use of Information

Your information is used to process orders, improve functionality, and communicate updates relevant to your experience.

4. Data Sharing

Data is shared only with third-party services necessary for operations, such as secure payment processing, or as required by law.

5. Security Measures

We employ advanced encryption and secure protocols to protect data integrity and confidentiality.

6. User Rights

You have the right to access, update, or delete your data. Contact us if you wish to exercise these rights.

7. Policy Updates

We may update this policy periodically. Changes will be reflected on our website, and you’ll be notified of significant updates.

Terms of Service

1. Acceptance of Terms

By using Jewel Track, you agree to comply with these Terms of Service, governing your access to and use of our platform.

2. Service Description

Jewel Track provides an intuitive order management platform designed for jewelers, featuring order tracking, notifications, and data sharing capabilities.

3. User Responsibilities

Users agree to provide accurate information, keep login credentials confidential, and comply with applicable laws while using our platform.

4. Intellectual Property

All content, logos, and features on Jewel Track are our intellectual property and cannot be reproduced or redistributed without permission.

5. Limitation of Liability

Our services are provided "as is," without warranties. Jewel Track disclaims liability for any indirect damages, data losses, or disruptions.

6. Account Termination

We reserve the right to suspend or terminate accounts in cases of terms violations or unauthorized access.

7. Changes to Terms

We may update these terms and will notify users of any substantial changes. Continued use of the site signifies acceptance of updated terms.

Refund and Cancellation Policy

1. Eligibility for Refunds

Refunds are available if cancellations are made within 7 days of subscription activation.

2. Subscription Plans

To cancel a paid subscription, contact support at least three days before the renewal date.

3. Refund Process

Upon approval, refunds will be processed within 10 business days. Refunds are credited to the original payment method.

4. Contact Information

For cancellations or refund requests, please reach out to us at [support email/contact details].

Cookie Policy

1. What Are Cookies?

Cookies are small data files stored on your device to optimize your experience on our platform.

2. Types of Cookies Used

We use session cookies, analytics cookies, and functional cookies to improve site navigation, track user preferences, and gather insights into site usage.

3. How Cookies Are Used

Cookies help manage user sessions, enhance personalized experiences, and monitor platform performance.

4. Managing Cookies

You can control cookie settings through your browser. However, disabling cookies may impact site functionality.

5. Changes to Policy

We may occasionally update this policy. Any changes will be posted on our website, and we recommend reviewing it periodically.